Refund policy

30-Day Returns

We want you to feel confident ordering from Cloud Cradle. Eligible items may be returned within 30 days of delivery.

To request a return, contact us at info.hushie@gmail.com with your order number and reason for the return.

To qualify for a return, the item must be returned in accordance with the return instructions provided by our support team. Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

Non-Returnable Items

We do not accept returns or issue refunds:

• More than 30 days after delivery
• On sale, clearance, or final-sale items
• For items that have been excessively used, damaged after delivery, or returned incomplete

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the issue.

Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional time to process the refund.